Shipping policy

We deliver to all governorates in Egypt through our courier partner, Bosta. The delivery charge for your address is shown at checkout before you pay.

Delivery charges

Cairo, Giza, 6th of October and Helwan: EGP 79
Alexandria and Beheira: EGP 95
Delta and Canal (Qalyubia, Sharqia, Dakahlia, Gharbia, Monufia, Kafr El Sheikh, Damietta, Ismailia, Port Said, Suez): EGP 105
Upper Egypt (Faiyum, Beni Suef, Minya, Asyut, Sohag): EGP 125
Far Upper Egypt and Matrouh (Qena, Luxor, Aswan, Red Sea, Matrouh): EGP 140
Sinai and New Valley (North Sinai, South Sinai, New Valley): EGP 160

Free delivery on orders from EGP 999.

Processing and delivery time

Orders are normally processed within 1 business day. Orders placed on weekends or public holidays may need an additional processing day. Delivery usually takes 2–5 business days after processing, depending on your address and courier conditions.

Where we ship

We currently ship within Egypt only.

Tracking your order

When your order is handed to the courier, we send you an email with your Bosta tracking number.

Delivery details

Please check that your full address and phone number are correct before placing your order, so the courier can reach you.

Damaged or incorrect items

Please inspect your order on arrival and contact us within 48 hours if anything is damaged, defective or incorrect. See our Refund policy for details.